Skip to main content

Joanne K. Smith, MD

About Joanne K. Smith, MD

Titles

Pediatrician

Certifications

Pediatrics – American Board of Pediatrics

Education & training

Medical Degree

MD - State University at Buffalo School of Medicine, Buffalo, NY

Residency

Pediatrics - The Children's Hospital of Philadelphia, Philadelphia, PA

Team affiliations

View fewer all team affiliations View all all team affiliations

Patient experience rating

(based on 245 submissions)

  • Clear Explanation
    5 of 5
  • Showed Concern
    5 of 5
  • Included in decisions
    5 of 5
  • Would recommend
    4.9 of 5
  • Discussion of Proposed Treatment
    4.9 of 5
Learn about the patient experience rating system

Comments

  • Dr. Smith was very kind and patient. She made us feel comfortable and demonstrated empathy for my child's illness.

    5 of 5
    Jun 17, 2024
  • She is now our absolute favorite in that practice. We are going to be requesting her for our visits from now on.She not only listened to me and understood what I was saying, we had an actual conversation about what my concerns were for my daughter. She explained everything in a manner that made sense. My thoughts and questions were heard in their entirety and explained fully. One major attribute that stood out was that she interacted with my daughter so well. It was the first visit that I wasn't struggling to hear what the doctor was saying over my child's cries and left feeling frustrated, uneasy or confused. She acknowledged my daughter's crying and instead of talking over it, she was speaking to my daughter and engaging with her, finding things to distract her, all in an attempt to calm her down from the fear she was experiencing about being in the doctor's office. Considering the fact that we were at the doctor's office for an issue my daughter was having, I think it's the best visit had. I got in the car feeling relieved, thankful and clear about what is happening and the next steps. She is now our requested physician.

    5 of 5
    Jun 11, 2024
  • Dr Smith is the best which is why when she transferred from Roxborough to Gibbsboro I moved bot my children to the Gibbsboro office. She is a doctor I will follow anywhere she goes until my kids can no longer see a pediatrician.

    5 of 5
    Jun 09, 2024
  • I can not say thanks enough to nurse, doctor and schedule staff.

    5 of 5
    Jun 06, 2024
  • This is our first baby, we had a lot of questions and we felt listened to and not rushed at all

    5 of 5
    Jun 02, 2024
  • Dr. Smith was wonderful. I'm so excited she has joined this office. We all loved her: myself, my daughter who was the patient, and my other daughter who was along for the ride. She is knowledgeable, personable, warm and reassuring.,

    5 of 5
    May 13, 2024
  • Dr smith took great care of my kid

    5 of 5
    Feb 17, 2024
  • Dr. Smith is wonderful! We always appreciate her kind and informative demeanor.

    5 of 5
    Dec 17, 2023
  • Dr. Smith is the best!

    5 of 5
    Oct 26, 2023
  • She's amazing

    5 of 5
    Sep 12, 2023
  • Dr. Smith was great! Thorough and kind and explained everything well.

    5 of 5
    Sep 12, 2023
  • Nurse was super-friendly: Dr. Smith is terrific.

    5 of 5
    Sep 09, 2023
  • Dr. Smith is so attentive and truly demonstrates care for her patients and their family.

    5 of 5
    Sep 03, 2023
  • Dr Smith is always thorough

    5 of 5
    Sep 03, 2023
  • As I stated before, my family loves Dr. Smith.

    5 of 5
    Aug 04, 2023
  • Doctor listened intently and answered question and gave information in terms both myself and daughter could understand. Let us know of what they are testing for and what the course of treatment would be depending on results.

    5 of 5
    Jul 24, 2023
  • We love that Dr. Smith listens to every concern we have. Her bedside manner should be a case study.

    5 of 5
    Jul 22, 2023
  • Dr. Smith was excellent. She understood our concerns as our son was in clear distress. She did a great job inspecting his symptoms and providing a course of action. While checking his wounds she found that he had a double ear infection which we thought had gone away (he had recently been through back to back cycles of antibiotics for an ear infection). I would highly recommend Dr. Smith.

    5 of 5
    Jul 19, 2023
  • Dr. Smith is amazing & my son is a complicated case & when leaving I felt 100% comfortable.

    5 of 5
    Jun 21, 2023
  • We love Dr. Smith! She always makes us feel very comfortable with our questions and concerns and never makes us feel rushed.

    5 of 5
    Jun 20, 2023
  • We love Dr. Smith, she's amazing!!

    5 of 5
    Jun 17, 2023
  • Dr. Smith spend so much time with us. We had a long list of things we hoped to discuss, and she patiently talked through it all with us. Our son has a few compllicated things going on, and Dr. Smith offered great suggestions, while not necessarily pushing any specific treatment on us. While that leaves us with a bit to think about, I also don't feel unsure or pressured about any specific treatment for our child. She was also always makes both of my children feel so at ease.

    4.6 of 5
    Jun 12, 2023
  • Dr Smith is the BEST!!!

    5 of 5
    May 30, 2023
  • We love Dr Smith!

    5 of 5
    May 26, 2023
  • We love Dr. Smith! She is very patient and friendly with both us and our daughter.

    5 of 5
    May 18, 2023
  • Dr. Smith is great! She always listens to any concerns or questions I have and never makes me feel rushed. We've always been very happy with Dr. Smith.

    5 of 5
    Apr 21, 2023
  • Dr Smith is very responsive and caring. She has always made us feel like she Is focused 100% on us. She always connects with kids, Its very heartwarming to see. We are very lucky!My oldest was devastated that she has graduated from Dr Smith and she has to find another doctor.

    5 of 5
    Apr 17, 2023
  • We loved Dr smith!

    5 of 5
    Apr 04, 2023
  • Dr. Smith really took time with us to listen to our concerns and learn about our little one. Cannot thank her enough!

    5 of 5
    Mar 28, 2023
  • Dr Smith and her staff have always treated us like family! They are very accommodating and polite.

    5 of 5
    Mar 20, 2023
  • Doctor Smith is great at relating to her patients and parents. She is awesome.

    5 of 5
    Mar 14, 2023
  • Dr. Smith is excellent. She takes her time to understand and listen and thoroughly explained treatment options, follow up, and plan for the next coming days. We are so grateful for her care.

    5 of 5
    Mar 03, 2023
  • Dr. Smith addressed current concerns (booster seats, vaccines) to future pending concerns (puberty, future age related vaccines).

    5 of 5
    Feb 28, 2023
View more comments View less comments

About the Patient Experience Rating System

The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient’s protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.

Jump back to top