Meet Our Facilities Teams

Meet Our Facilities Teams

 

Donald E. Moore
Senior Vice President of Real Estate, Facilities & Operations

Mark Bricker
Senior Director of Maintenance

Natalie Hagerty
AVP, Facilities Planning, Design & Integration

Brian Hardner
AVP, Facilities Project Management and Construction

David Kontra
Senior Director of Real Estate

Rachel Lynn McCarthy
Senior Director of Building Systems Operations

Jamie Huffcut
Director of Planning

Beth Lorenz
Director of Engineering Systems

Bob Murray
Director of Maintenance

Kristen Shanabarger
Director of Real Estate Portfolio Management

Debra Swanson
Director of Integration

Lynne Tracy
Director of Project Management

Gregg Wasserman
Director of Building Systems Costs

Building Systems Operations, Refrigeration & Ventilation 

Facilities Building Systems and Operations is responsible for the 24/7 operation, maintenance and repair of building systems and utilities, including:

  • Electrical and emergency power systems
  • Water systems
  • Medical gas systems and tank farm
  • Fuel and oil systems
  • Sanitary systems
  • Refrigeration
  • Heating, ventilation and air conditioning systems
  • Hospital fire alarm systems
  • Elevators
  • Translogic tube system
  • Hospital and laboratory pure water system
  • Laboratory air and vacuum system
  • Fume hoods

Facilities Services & Maintenance 

The Maintenance Division is responsible for the operation, maintenance and function of the buildings, grounds and equipment servicing of our:

  • Philadelphia and King of Prussia campuses
  • Ambulatory Surgical Centers
  • Specialty Care Centers
  • Several Care Network facilities
  • Services and Logistics Center

The Services and Maintenance team includes administrative staff, building maintenance technicians, electricians, low voltage and lighting technicians, plumbers, carpenters and painters. Our distributed zones maintenance approach enables direct, proactive and professional interaction with our customers and our facilities.  

Facilities Planning, Design & Integration

Design

Design matters. CHOP is dedicated to the thoughtful implementation of design concepts, finishes and furniture that balance aesthetics with function, to enhance the patient, family, visitor and employee experience. Our team creates and oversees design standards, embedding the CHOP brand into all of our facilities.

The design of our CHOP locations greatly impacts our patients, families, visitors, and employees' experiences.

Planning

Facilities Planning is dedicated to purposing space to meet the needs of the CHOP Enterprise. These space needs range from day-to-day functionality such as moves and new hires, to big picture enterprise strategic facility plans twenty years into the future and everything in between! The Facilities Planning staff utilizes their expertise in both architecture and interior design to translate operational needs into floor plans for clinical, research, administrative and support facilities.

Integration

The Integration team is comprised of an Informatics and a Communications team and supports all departments within the Facilities organization. The Integration team also plays a key role in the CHOP Enterprise, supporting Finance, Internal Communications, Information Services, Marketing and Public Relations, Strategy Integration and Supply Chain.

Facilities Project Management

Facilities Project Management and Construction manages, coordinates and oversees the design, development and construction management of:

  • All capital projects
  • Renovations
  • New construction

These projects live on our Philadelphia and King of Prussia Campuses, as well as off-site facilities in the surrounding regions. This team includes experienced and licensed engineers, architects and support personnel who manage consulting, architects and engineers, contractors, and construction managers to safely complete projects on time and within budget.

Real Estate

Real Estate is responsible for identifying, evaluating and acquiring new sites, through purchase or lease, while managing growth-driven requirements within CHOP’s portfolio. We strive to meet the hospital’s diversified needs in a quickly evolving marketplace while continuously focusing on quality improvement and risk reduction.

Our Real Estate team oversees key activities throughout the property life cycle including:

  • Portfolio strategy
  • Transaction management
  • Facility operations
  • Lease administration
  • Site decommissioning