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Doing Business with CHOP: Information for Suppliers

Doing Business with CHOP: Information for Suppliers

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Supply Chain at Children's Hospital of Philadelphia (CHOP) is responsible for contracting, procuring, storing and distributing all hospital supplies, equipment and services, as well as managing supplier relationships across the organization. 

We partner with suppliers in many product categories that range from multinational corporations to small, local businesses. From understanding our expectations and policies to navigating the onboarding process, here’s what you need to know about working with CHOP.

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Vendor Access Program

This program streamlines the background check and credentialing process, and also monitors vendor regulatory and compliance status.

Supplier relationships and policies

We value suppliers who take the time to understand our culture and clinical expectations, and who look for ways to add value. Suppliers must understand our business requirements and adhere to all vendor and hospital policies.

Supplier diversity

We are committed to diversity and inclusion. Our goal is to develop mutually beneficial business relationships within a safe, culturally competent and caring environment.

Contract

Suppliers should have a signed agreement in place before beginning work for CHOP. This includes reviewing CHOP business terms and conditions.

Purchase orders

The primary method of transaction is via purchase order (PO). Payments cannot be processed without a valid PO number listed on the invoice. We encourage all suppliers to ensure they have received a PO before starting any work for CHOP.

Shipping and receiving

CHOP requires all suppliers to fulfill purchase orders as submitted, including the exact vendor part number, quantity and ship date. The impacts of non-compliance include invoice discrepancies, delay in payment or nonpayment. These instructions provide guidance on how to ship and deliver goods to CHOP. 

Contingent labor

Our Contingent Workforce Management Program oversees the contingent labor workforce engagement and management process that affords all suppliers an equal opportunity to do business at CHOP. 

Insurance requirements

CHOP requires outside parties who will perform work or provide services to show evidence of insurance coverage at specified minimum limits. In most instances, outside parties must name CHOP as an additional insured and provide a certificate of insurance (COI) before starting work. 

Payment information

Suppliers will be asked to complete required payment information, which includes submission of tax ID information (W-9). 

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