The Joint Commission is widely known for its leadership role in evaluating and accrediting thousands of healthcare organizations in the United States.

Hospitals, healthcare networks, managed care organizations, organizations providing ambulatory, home, long-term and behavioral care and those providing laboratory services are some examples of the types of organizations that seek Joint Commission accreditation. Joint Commission standards represent a national consensus on quality patient care amidst changing healthcare practices and new delivery methods.

Participation in the accreditation process is entirely voluntary, and those organizations who do participate choose to be measured against national standards for excellence in providing quality patient care within organized healthcare delivery settings.

The Children's Hospital of Philadelphia achieved a three-year Accreditation by Joint Commission on Heath Care Organizations for May, 2019 through May, 2022. This accreditation means that we demonstrated compliance with applicable Joint Commission standards in all performance areas.

The reputable and rigorous external evaluation provided by Joint Commission validates the hard, everyday work of our physicians and staff, and confirms that the future of pediatric medicine is in good hands at The Children's Hospital of Philadelphia.

If you have concerns about patient care or safety at Children's Hospital of Philadelphia you are encouraged to call us and share your concerns using the following contact information:

Office of Chief Operating Officer
267-426-6900

If your concerns cannot be resolved at this level, you are encouraged to contact the Joint Commission using the following contact information:

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
E-mail to complaint@jointcommission.org