At The Children's Hospital of Philadelphia, we offer the following services at no cost to you:
- Face-to-face language interpretation with professional medical interpreters
- Face-to-face sign language interpretation and telecommunication devices for the deaf (TDD/TTY)
- Access to telephone interpretation from any CHOP phone
Your child's nurse can help you gain access to these services.
Also available, at every entrance to the Main Hospital Campus, are language navigation cards. Available in a variety of languages, simply choose the card written in your language of choice and hand it to any CHOP employee. That employee will then help you gain access to interpreter services.
Telecommunication devices for the deaf
TDDs are available at pay phone areas throughout the Main Campus. You can also arrange to have a TDD machine at your child's bedside. Please see your child's nurse for more information.
TTY and VCO (voice carry over) telephones are available at the Auto Dealers CARing for Kids Foundation Welcome Center on the second floor of the Wood Building and in the Little Rock Resource Room, located on the first floor of the Children's Seashore House.