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Richard M. Santos, MD, FAAP

About Richard M. Santos, MD, FAAP

Titles

Pediatrician

Certifications

Pediatrics – American Board of Pediatrics

Awards and Honors

2022, Philadelphia Magazine's Top Doctors in Pediatrics

Education & training

Medical Degree

University of the East, College of Medicine, Manila, Philippines

Residency

North Carolina Baptist Hospital, Bowman Gray School of Medicine, Winston-Salem, N.C.

Team affiliations

View fewer all team affiliations View all all team affiliations

Patient experience rating

(based on 270 submissions)

  • Clear Explanation
    4.9 of 5
  • Showed Concern
    4.9 of 5
  • Would recommend
    4.8 of 5
  • Discussion of Proposed Treatment
    4.9 of 5
Learn about the patient experience rating system

Comments

  • Dr. Santos is the best! He has been my Son's Dr since the day he was born.

    5 of 5
    Dec 24, 2024
  • Dr santos is the best and so nice and caring

    5 of 5
    Dec 15, 2024
  • Dr santos is always kind, listens and extremely thorough . Most of all he is an excellent and skilled pediatrician .

    5 of 5
    Dec 12, 2024
  • Dr. Santos had excellent bedside manner and was very gentle with my daughter

    5 of 5
    Dec 04, 2024
  • Doctor is consistently friendly, efficient and knowledgeable!!

    5 of 5
    Nov 26, 2024
  • This was our first time working with this doctor as it was a last-minute sick visit. My 2yo daughter was crying and irritable. He could have rushed through the visit, but took extra time and care to play games with her and speak directly to her. Everything from giving her her stickers to explaining to her what a stethoscope was, she was calm for the remainder of the visit and had a great night because of it.

    5 of 5
    Nov 26, 2024
  • Dr Santos was friendly and professional

    5 of 5
    Nov 09, 2024
  • Dr Santos is the best of the best . A great listener and clinician and an impeccable bedside manner .

    5 of 5
    Nov 01, 2024
  • Dr Santos really took his time with the exam and explaining the course of action

    5 of 5
    Oct 11, 2024
  • Dr. Santos was absolutely fabulous. My son was feeling very ill and Dr. Santos made sure he felt comfortable during the whole examination. I highly recommend him!

    5 of 5
    Sep 28, 2024
  • He was wonderful! We recommended him to a friend of ours who is expecting!

    5 of 5
    Aug 27, 2024
  • Dr. Santos was up to date in regards to my son's treatment for acne by an office not affiliated with CHOP. He explained what he was doing and the reason as the exam took place.

    5 of 5
    Jul 18, 2024
  • Dr Santos is amazing patient and always listens to our queries and concerns. He answers all our questions so patiently

    5 of 5
    Jul 10, 2024
  • Dr. Santos listened and addressed my concerns and displayed genuine kindness

    5 of 5
    Jun 29, 2024
  • Dr. Santos is always kind and positive while talking to our son and to us. He explains what he's doing and why. He always listens to our questions and/or concerns and addresses them fully. We cannot recommend him enough!

    5 of 5
    Jun 20, 2024
  • Thorough and comprehensive exam performed.

    5 of 5
    Apr 30, 2024
  • Dr. Santos really took the time to ask questions about his past issues and treatment methods we used at home. He was proactive about further testing for possible complications and explained his concerns in a way that made sense to me and my child.

    5 of 5
    Apr 28, 2024
  • Dr. Santos is thorough, pleasant and just wonderful!

    5 of 5
    Apr 18, 2024
  • Dr. Santos is the best. Highly recommend

    5 of 5
    Apr 05, 2024
  • Dr. R. Santos has cared for my daughter since she was 4 days old! He is great with kids and explains everything to us thoroughly. Thank you.

    4.2 of 5
    Mar 23, 2024
  • Dr. Santos was very nice with my son. He ask him questions about how he was feeling direct to him and I really like that conection. And make him laugh too.

    5 of 5
    Mar 01, 2024
  • Dr. Santos is great!

    5 of 5
    Dec 19, 2023
  • Dr. Santos is always thoughtful and kind with my son. He makes us feel very comfortable. Even after a sick visit my son left smiling at the doctor and staff. Highly recommend them

    5 of 5
    Dec 15, 2023
  • My daughter was so scared of going to see the doctor. He did so great with making her feel comfortable.

    5 of 5
    Dec 09, 2023
  • Dr Santos was wonderful! He was kind, attentive, professional, and was incredibly helpful with concerns I brought to him about my son's weight. I felt respected and heard. He Is, no doubt, an asset to CHOP.

    5 of 5
    Dec 06, 2023
  • The nurse and doctor were both very polite and showed genuine concern for my son's development .

    5 of 5
    Sep 19, 2023
  • Dr. Santos is very thorough and caring.

    5 of 5
    Sep 16, 2023
  • Dr. Richard Santos is an amazing doctor! My daughter adores him and trusts him. He is kind, knowledgeable, gentle, and includes the child and parents at all times during the visit. He explains everything thoroughly and always has a smile at every visit!

    5 of 5
    Sep 14, 2023
  • Dr. Santos was incredible. He proactively pointed out first time parent's concerns and deemed them normal- it was almost like he was reading our minds. He actively listened to every question we had. We're grateful to have been paired with Dr. Santos for our daughter's care!!

    5 of 5
    Sep 06, 2023
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About the Patient Experience Rating System

The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient’s protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.

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