College Volunteer Program

College student volunteers work at the Main Welcome Desk, Wood Welcome Desks, and Emergency Department, where they give a warm welcome to all patient families, evaluate limited visitation needs and guests with directions to get to where they're going.

Bedside Buddy Program

This volunteer assignment is a great opportunity for volunteers to receive exposure to a medical environment through a variety of responsibilities. Volunteers in the role work in teams to support patients and families with one-on-one bedside play, outpatient area group play, and greeting patients, families and guests in key areas of the hospital.

During Limited Visitation season at CHOP (December-March), volunteers also play a vital role in the education of visitor restrictions to families and visitors. Volunteers must be available September through December.

Shifts

College student volunteers have the ability to work one of these three daily shifts Monday through Friday:

  • 10 a.m. to 1 p.m.
  • 1 p.m. to 4 p.m.
  • 4 p.m. to 7 p.m.

On Saturday and Sunday, the following shift times are available:

  • 10 a.m. to 1 p.m.
  • 1 p.m. to 4 p.m.

Qualifications

  • College student with an interest in healthcare.
  • Must be available during required shifts per limited visitation season needs.
  • Able to understand and follow limited visitation procedures.
  • Outgoing, pleasant attitude, and gets along well with children of all ages.
  • Ability to demonstrate sensitivity around confidentiality and child development issues.
  • Dependable, responsible, motivated, and able to follow directions from staff and work well with little supervision.
  • Maintain patient confidentiality and follow Hospital policies.
  • Flexible and respectful in working with diverse patients, families and staff.
  • Committed to volunteer during scheduled time and rotation.
  • Willingness to accept the limit of a volunteer’s role.

Education

  • Must be enrolled in a college or university.

Required trainings

  • Service Excellence
  • Limited Visitation Procedures
  • Child Life Education
  • Patient Care Orientation

Physical capabilities

  • Ability to move easily throughout the Hospital.
  • Able to walk and/or stand for long periods of time.
  • Assignment involves sitting, standing, kneeling, and walking.
  • Must possess agility in order to interact with children at eye level.
  • Some light lifting may be required.

Application process

Applicants will have to complete all of the following before volunteering at CHOP.

The screening process at CHOP may take 6 to 8 weeks depending on how fast clearances are sent to the Volunteer Services Department. Going through part or all of the screening process does not guarantee a volunteer placement. All volunteer placements are filled according to current hospital needs and the volunteer’s time commitment.