Adult Volunteer Program

The Adult Volunteer Program is designed specifically for those 18 and older who are not enrolled in college. Volunteering at CHOP provides an opportunity to partner with healthcare professionals while supporting patients and families in a healthcare environment.

Volunteer positions are available throughout the Hospital, and the purpose of each is to improve the experience of patients and families at CHOP.

  • Commitment requirements

    The Volunteer Services Department requires that candidates commit to 100 hours of service. The minimum a volunteer can provide through a regular volunteer placement is once a week for a period of three hours.

  • Adult Volunteer Program application process

    The screening process may take six to 10 weeks depending on how fast clearances are sent to Volunteer Services. Going through part or all of the screening process does not guarantee a volunteer placement. All volunteer placements are filled according to current needs and the volunteer’s time commitment.

    To make sure you’ve completed every step on the adult volunteer onboarding process, download and complete this onboarding worksheet.

    1. Apply onlineCompleting an online application is the first step in becoming a CHOP volunteer. Once an application is submitted it is reviewed by a Volunteer Services staff member.
    2. In-person interview – Once your application is reviewed, an in-person interview will help us assess your volunteering needs and help the Volunteer Services staff determine if volunteering at CHOP is a good fit for you. Prepare for this interview by thinking about ways you would like to be involved in the hospital environment. Interviews are scheduled online once your application is approved for processing. Not all candidates that interview are accepted into the program.
    3. Complete background check - Pennsylvania law requires all individuals working with children to complete the following background checks: FBI Fingerprinting, PA Child Abuse Clearance, Criminal Record Check, and seven-year Social Security Trace. Adults have the option to complete background checks independently or through the Volunteer Services Department. The background will be submitted by Volunteer Services if you are accepted into the Adult Volunteer Program. This process can take 10 to 12 weeks and is managed by a third-party vendor that will provide a volunteer candidate with instructions. A Volunteer Services staff member will provide you with detailed instructions once a candidate is accepted into the program. Want to get a head start on your background check before your interview? Although we cannot determine until after an interview if a candidate is accepted into the program, running your own background check speeds up the screening process; it will take five to six weeks. Download instructions for completing this process on your own.
    4. Complete medical clearance – All volunteers must complete a CHOP Medical Clearance Form prior to acceptance into the program. This form can be printed and taken to a medical professional for completion. Completing this form does not guarantee acceptance into the program. Download the Medical Clearance Form.
    5. New Volunteer Orientation – Mandatory orientations happen the first Tuesday of every month, from 9:30 a.m. – 5 p.m.
    6. Placement discussion with a Volunteer Services Liaison – This is where we help candidates determine a volunteer placement according the availability and preferences.
    7. Unit specific training – The department/unit supervisor will train you on department/unit specific needs.
    8. Start volunteering!
  • Flexible vs. fixed volunteer scheduling
    • Flexible scheduling – Volunteer different days and times each week, managing your schedule online. This benefits those who require flexibility. We ask that volunteers commit to the same number of required volunteer hours each week.
    • Fixed scheduling – Volunteer the same day and time each week during the entire volunteer experience. Fixed scheduling benefits those looking for consistency and routine.
  • Volunteer placements – CHOP Campus

    Bedside Buddy Nursing Program

    In this placement, volunteers collaborate with the nursing department Hospital-wide to support patients and families with one-on-one bedside needs. This placement relies on teamwork; volunteers will work individually and in groups to meet Hospital needs.

    This placement offers fixed and flexible scheduling for four-hour shifts every day of the week:

    • 8 a.m. – noon
    • 10 a.m. – 2 p.m.
    • 12 – 4 p.m.
    • 2 – 6 p.m.
    • 4 – 8 p.m.

    Buerger Center for Advanced Pediatric Care

    The Buerger Center for Advanced Pediatric Care opens in the summer of 2015. The Volunteer Services Department is seeking a group of volunteers who will float throughout the entire outpatient building. Volunteers in this role will provide customer service through the Volunteer Welcome Center, provide therapeutic play support, and collaborate with CHOP personnel to meet the day-to-day needs of the outpatients receiving care in the Buerger Center.  In addition, volunteers can provide arts and crafts sessions and “read with me” opportunities. 

    This placement offers fixed and flexible scheduling for 4-hour shifts, Monday through Friday:

    • 8 a.m. – noon
    • 10 a.m. – 2 p.m.
    • 12 – 4 p.m.
    • 2 – 6 p.m.

    Child Life support

    Volunteers play a crucial role in the support of the Child Life profession within the Hospital’s inpatient units and outpatient areas. When volunteering in this role, a volunteer can expect to engage in play and activities at the bedside with a patient, support playroom activities, and assist with the important role of toy cleaning in order to eliminate the chance of infection. This role allows volunteers to partner with a member of the child life staff to normalize the Hospital environment for patients and families.

    This placement offers flexible and fixed scheduling for varying three-hour shifts every day of the week.

    Galaxy 51-Seacrest Studios

    Galaxy 51 is the patient television network found on channel 51 of any CHOP television. Programming allows children and staff to WATCH, LISTEN, and PLAY from the hospital bedside or LIVE in Seacrest Studios, the multimedia studio located in the Hospital’s Colket Atrium. Patients are also encouraged to work with the GALAXY 51 team to create and produce their very own projects from video diaries to music videos. 

    Volunteers in this role assist patients with engaging in programming at bedside, in unit playrooms, and in the studio such as promoting tune-in with flyer distribution, hosting watch parties, assisting with call-in song requests and shout outs, assisting in game play, or bringing patients to the studio from their rooms. 

    This placement offers fixed scheduling for varying three-hour shifts during the studio’s hours of operation:

    • Monday and Wednesday: 11 a.m. – 5 p.m.
    • Tuesday and Thursday: 11 a.m. – 7 p.m.
    • Friday: 11 a.m. -. 6 p.m.

    Greeter

    This new volunteer role enhances the experience of patients and families visiting the Hospital. Volunteers in this role partner with the Wayfinding volunteer to provide a welcoming environment for the often overwhelmed patient, family, and/or visitor. This is a great opportunity for volunteers who specialize in customer service. Volunteers are stationed in key areas of the hospital to provide a warm and friendly welcome.

    This placement offers fixed and flexible scheduling for four-hour shifts every day of the week:

    • 8 a.m. – noon
    • 10 a.m. – 2 p.m.
    • 12 – 4 p.m.
    • 2 – 6 p.m.

    School program

    Volunteers in this role collaborate with certified teachers throughout the hospital to deliver school services to patients at CHOP. This is a great opportunity for adults with a teaching background.

    This placement offers flexible and fixed scheduling for varying three-hour shifts every day of the week.

    Wayfinder

    This new volunteer role enhances the experience of patients and families visiting the Hospital. Volunteers in this role partner with the welcome desk staff to provide a welcoming environment for the often overwhelmed patient, family, and/or visitor, escorting them to their destination anywhere throughout the CHOP campus. This is a great opportunity for volunteers who specialize in customer service.

    This placement offers fixed and flexible scheduling for four-hour shifts every day of the week:

    • 8 a.m. – noon
    • 10 a.m. – 2 p.m.
    • 12 – 4 p.m.
    • 2 – 6 p.m.
  • Volunteer placements – offsite

    Patients and families and staff use the support of volunteers at various off-site locations. Each site has different needs with the same CHOP culture.

    Specialty Care & Surgery Center, Voorhees

    Child Life support

    Volunteers play a crucial role in the support of the Child Life profession within the Hospital units and outpatient areas.  When volunteering in this role, a volunteer can expect to engage in play and activities at the bedside with a patient, support playroom activities, and assist with the important role of toy cleaning in order to eliminate the chance for infection. Overall this role allows volunteers to partner with a child life staff to normalize the Hospital environment for patients and families.

    This placement offers flexible scheduling for varying three-hour shifts: Mondays, Wednesdays and Fridays, 9 a.m. – 12 p.m. or 1 – 3 p.m.

    The Application for the Adult Volunteer Program at CHOP at Voorhees, NJ, is open year round. Complete an application today. Please note: College students will not be processed through this program.

    Specialty Care, Market Street (Department of Child and Adolescent Psychiatry and Behavioral Sciences)

    Psychiatry and Behavioral support

    Volunteers in this role support the psychiatry clinical team with supportive play; greeting patients, families and staff in a calm, professional and friendly manner; and assisting the Autism Integrative Care Program with Autism Registry. This is a great opportunity to learn while providing patient and family support.

    The application for the Adult Volunteer Program at 3434 Market Street is open year round. Complete your application today. Please note: college students will not processed through this program.

  • Reach Out and Read program

    Volunteers of the Reach Out and Read program engage children of all ages with books and reading aloud in an outpatient waiting room at a primary care doctor's office in West and South Philadelphia, Burlington Township, NJ and the suburbs of Pennsylvania. Volunteer readers also help restock shelves with books. Learn more about volunteering with Reach Out and Read.